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#1 Renaud’s early career in revenue management
#1
Renaud’s early career in revenue management
#2
Building the revenue management department at Réside Étude
08:00
#3
Challenges with data and tools in hospitality
15:00
#4
Transition to Adagio and team leadership
22:00
#5
RMS limitations and segmentation issues
28:00
#6
Moving to Cambodia and entrepreneurship
35:00
#7
Applying revenue management to restaurant business
42:00
#8
Segmentation and adapting offers for different markets
48:00
#9
Managing COVID crisis and team autonomy
55:00
#39 Renaud Dion, from RM in hospitality to owner of a restaurant in Cambodia
"we increased the revenue per day by +25% playing with room types"
Renaud Dion began his career in revenue management with Sofitel in San Francisco, followed by a pivotal role at Réside Étude in Paris, where he built the revenue management department from scratch. He later joined Adagio, a joint venture between Accor and Pierre Vacances, leading a larger team and managing more structured operations.
Seeking greater purpose, Renaud transitioned from corporate roles to entrepreneurship, relocating to Cambodia and successfully opening two restaurants.
His approach blends data-driven decision-making, segmentation, and operational empathy, which he credits as key to his business resilience, especially during crises like COVID. Renaud’s journey illustrates how revenue management principles can be adapted beyond hotels, emphasizing humility, listening, and continuous learning.
As he says, "Take things one by one," reflecting his thoughtful, step-by-step method to both career and business.
Dancing in the moonlight by King Harvest
Vienna by Billy Joel
References
Yield planet (channel manager)
Hubert Joly The heart of business (ex CEO of Best Buy)
Karim Malak
Previous podcast episodes
#35 Fabian Bartnick, RM in Restaurants
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