Toolbox Rewind - The Best of Jackie Aubel - Simplify, Systemize, Scale: Lessons from Emergency Restoration Services
High season is heating up and this summer we're bringing you some of the best episodes from both our shows on the ServiceTitan Podcast Network.
Between new episodes, ones from the past you might have missed, and conversations and checkins from over 5 years and 280 episodes - there's so much to learn about running your trades business better than ever.
Original Air Date 05/20/2025
In this episode, we sit down with Eduard Mirzoian, Owner ofRestorez Emergency Services, the first emergency restoration services company to join the show! Eduard shares his incredible journey from family business beginnings to scaling a multimillion-dollar operation across multiple locations. He dives deep into the lessons he’s learned stepping into the CEO role, including why building repeatable processes is essential, how simplifying creates room for growth, and why culture and systems go hand in hand. Eduard also offers candid thoughts on "guru disease," software overwhelm, and what it really takes to make technology work for your business.
Join us as we discuss:
[8:15] How Restorez responded to the LA wildfires
[20:23] Eduard’s take on “guru disease” and avoiding information overload
[26:12] Why software alone won’t save your business
Check out these resources we mentioned during the podcast:
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan?Refer them here!
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