304) Trust: Shouldn’t It Be The Foundation of Finance?
In recent times, trusting your financial institution has become increasingly difficult.
How do we fix this? Not only for the user but for the banks themselves.
It takes a certain level of awareness to identify the pain points that will ultimately set you and your customers free.
If you're ready to operate from a place of honesty and accountability within your industry to serve customers better, this is exactly what you need to be listening to.
Sam Kilmer joins us as we break down some of the barriers fintech and finance are facing today and just how to navigate them.
This episodes discussion covers:
- Trust and why it's more important than ever [3:45]
- TAM & TOM: Which market should you really be focusing on? [13:30]
- Content and how human connection is going to win the long game [21:07]
- Self-awareness: Does it make a difference in results? Why? [28:21]
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
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