181) #ExponentialInsights - Banking AI: Humanizing the Exceptional
Banking institutions have compiled mountains of data on their consumers.
So, why aren’t they using it to serve their customers better?
The leading cause of personal anxiety in America is financial stress.
Banking AI like the EmpathyEngine uses financial organizations’ information to pinpoint the needs of their consumer base and help alleviate uncertainty.
Today, I’m speaking with Blair Gatchel, VP of Sales and Growth at Bond.AI, to discuss the role of AI in nurturing people’s financial health through empathy.
In this episode, we explore the future of data analysis in banking through augmented learning.
Join us as we discuss:
- The role AI plays in interpreting customer finances
- How financial stress impacts personal well-being
- How empathy is vital to understanding and helping meet the needs of consumers through data analysis
Check out these resources we mentioned during the podcast:
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
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