114) #ExponentialInsights: Delivering a More Human Experience Through Automation

Digital transformation doesn’t succeed or fail based on the technology…

Its success is dependent on the people.

It’s our individual humanity — our own transformation — that matters.

Which is why today’s guest, Jeff Ward, Enterprise Executive at Decisions, says we shouldn’t fear automation — we should embrace it. Because when we automate the routine, we free ourselves up to deliver the exceptional.

In this episode, we discuss:

- How to use automation to deliver a more human experience

- Why automation is not going to take your job

- How automation factors into the employee experience

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.