Episode 186 | Amplifying Your Ability To Help Others
The Millennium Live podcast kicks off this week with a hot topic from last weeks Healthcare Payer & Provider Assembly. Connie Phelps, Area vp of payer specialists at Nuance joins the pod for a discussion on 2023 Trends in Member Engagement and how Nuance is amplifying your ability to help others. Members expect all their interactions with their health plan to be personalized and meaningful and we know that much of the member data can be disjointed, and Connie covers all the great ways Nuance keeps members engaged and the role of digital in keeping people engaged in their health. From one of the first voice recognition systems to the most advanced ambient clinical intelligence ever introduced, Nuance has played a foundational role in the emergence of conversational AI.
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