Commercial Success with ServiceTitan: Account Managers, Service Agreements, and the Field Mobile App

In this episode of Mastering ServiceTitan, we’re joined by Kyle Urquhart, Director of Account Management at Pierce Property Services. 

Kyle explains how they've leveraged ServiceTitan to fuel success in the building envelope maintenance industry. He also reveals how his company transformed its operations by creating a dedicated account management department, restructuring service agreements for maximum efficiency, and empowering technicians with the ServiceTitan mobile app. 

Whether you're looking to streamline your processes or get inspired by cutting-edge strategies, this conversation is packed with actionable insights to help you elevate your service business with ServiceTitan.

Join us as we discuss: 

• [3:44] How to structure ServiceTitan for account management

• [19:57] Using ServiceTitan to stand out among competitors

• [26:17] Getting into ServiceTitanBetas for early access to new features
  

Check out these resources we mentioned during the podcast:

• ServiceTitan Beta Waitlist
  

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here. 

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

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