163) #DigitalGrowthJourneys: How to Achieve the Human Transformation that Precedes the Digital Transformation (with Tom Novak)
I’ve said it before and will say it again:
Human transformation precedes digital transformation.
The challenge is bringing others along with you — before it’s too late.
That’s a challenge today’s guest, Thomas P. Novak, has had to lead the charge in solving in his role as VP/Chief Digital Officer at Visions Federal Credit Union. He joins the show to share what he learned along the way.
Join us as we discuss:
- Why digital transformation begins with transforming people
- How to get alignment across your organization in order to change before you have to
- Why traditional financial institutions are falling behind challengers and even other industries — and how they can bridge the gap
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
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