152) #ExponentialInsights: Humanize Banking by Humanizing Experience

Digital alone is not a panacea.

In fact, without the human element, digital growth is near-impossible.

And the only way to humanize your banking is by delivering better, more-human experiences.

Today, I’m joined by Katherine Regnier, CEO and President at Coconut Software, who is all-in on humanizing banking.

Join us as we discuss:

- How to deliver a more human experience for your customers

- The shifting expectations of today’s consumer

- The importance of offering your customers options in how they engage your financial brand

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.

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