106) #InsideDigitalGrowth - The Impact of One Bad Review: Strategies for Improving the Ratings System Experience
Ratings & reviews of a business can make all the difference in the business’ success. But with so many options for rating systems, where should a business focus their attention? Yelp or Google My Business or a combination of the two?
James Robert Lay, Host of the Banking of Digital Growth Podcast, discusses his take on best strategies for navigating rating systems.
What we talked about:
- The Importance of a Good or Bad Review for the Success of a Business
- The Secret of Ratings Ratios
- Whether to Focus Attention on Yelp or Google My Business & Strategies
- Setting Up an Engagement Strategy
Check out this resource mentioned during the podcast:
To hear more interviews like this one, subscribe to Banking On Digital Growth on Apple Podcasts, Spotify, or your preferred podcast platform.
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