Episode 55: How the Right Documentation Saves Time & Money
Wouldn’t it be so much easier if customers and new hires could read your mind?
Well, why can’t they?
Today’s guest, Josh Kelley, Owner at Magic Broom Chimney Sweeps, has perfected documenting everything his customers and employees need to know, saving time, money and endlessly repeating himself.
In this episode, we discuss:
- The power of searchable onboarding documents
- How YouTube videos can minimize callbacks and save money
- The benefits of a database of completed jobs to show customers
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
🚀 Powered by Ausha