Episode 77: If It’s a Female Septic Inspector, It’s Van Delden
Certification isn’t required, but you decide to get it anyway. Licensing, together with field experience, gives you the ability to educate your customers about aerobic septic systems online — making you the county’s premier installer.
In this episode, I speak with Courtney Van Delden, VP and Septic System Specialist at Van Delden Wastewater Systems, about how her online thought leadership has grown her four-generation family business when the county started requiring aerobic.
Join us as we discuss:
- Flipping a coin with her brother to determine their titles
- Inheriting a 25-year legacy of septic inspection from her mother
- Becoming industry thought leaders with an educational blog
- Shifting from gravity-fed systems to aerobic systems
- Succession planning for the next iteration of Van Delden
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
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