The High Cost of Turnover: Retaining a Better Workforce
Employment expectations are not a one-way street in any industry.
Managers must understand their employees’ needs, be it work-life balance or commute time. As trade businesses struggle to find and retain technicians, they must be willing to meet recruits where they are.
Phillip Mize , CFO of Happy Hiller Plumbing, HVAC, & Electrical Services , told us how their training school, Total Tech , has helped them build a better - and motivated - workforce.
Join us as we discuss:
- (8:00) How Total Tech has helped Hiller with its rapid growth
- (11:59) Walmart’s recruiting push for technicians
- (21:56) Hiller’s connection to the US Army and preparing America’s Heroes for life after enlistment
- (24:50) The high costs of employee turnover
Check out these resources we mentioned during the podcast:
You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
🚀 Powered by Ausha